What protections does a MiCA licence give you as a crypto user?

MiCA Article 70 client-asset segregation, Article 67 capital, Article 71 complaints handling, and conduct rules under Articles 65/72/79 are the consumer protections that apply on every MiCA-licensed exchange in the EU.

What does a MiCA licence actually do for me as a user?

MiCA - the Markets in Crypto-Assets Regulation, Regulation (EU) 2023/1114 - is the European Union's first comprehensive crypto-asset law. From , any exchange offering crypto services to EEA residents must hold a MiCA authorisation. The authorisation comes with a set of binding consumer-protection rules. Here is what those rules mean for you in practice.

Will my crypto be safer on a MiCA-licensed exchange?

MiCA introduces five concrete protections that apply to every authorised exchange. The strongest of these is Article 70's client-asset segregation rule.

  • Client-asset segregation (Article 70). An authorised exchange must ring-fence the crypto-assets it holds on behalf of clients from its own corporate assets. Specifically, client crypto must be held in separate wallets, must be identifiable as belonging to clients, and must not be available to the exchange's creditors if the exchange becomes insolvent. This is the same principle that has applied to traditional securities under MiFID II and to fiat under PSD2.
  • Prudential capital (Article 67). The exchange must hold a minimum amount of regulatory capital - EUR 50,000 to EUR 150,000 depending on the services authorised. This is a buffer against operational risk and reduces the chance of a sudden insolvency that traps customer funds.
  • Complaints handling (Article 71). The exchange must publish a written complaints-handling policy, respond to complaints in writing, and provide an escalation route to the national competent authority. The regulator can investigate persistent complaints patterns.
  • Conduct and conflict-of-interest rules (Articles 65, 72, 79). The exchange must act honestly, fairly, and professionally, disclose conflicts of interest, and execute orders on the best terms available. Where the exchange operates a trading platform, MiCA imposes a market-conduct framework similar to MiFID II.
  • Public legal entity (Article 64). The authorisation is granted to a named legal entity with a verifiable Legal Entity Identifier (LEI), a registered office in the EEA, and a senior management team that can be held accountable by the regulator.

What about the money I deposit? Is that protected?

Fiat deposits with a MiCA-authorised CASP are typically held in a segregated account at a credit institution. The CASP itself is generally not a credit institution and is therefore not covered by the Deposit Guarantee Scheme directly; however, where fiat is held by a partner bank, the bank's own deposit insurance applies to those funds. This is similar to the structure used by brokerages under MiFID II.

Crypto-assets themselves are not covered by any pan-European compensation scheme. The protection here is at the exchange level: segregation under Article 70 means client crypto-assets are not at risk of being seized by the exchange's creditors. This is materially better than the position at an unregulated exchange.

What happens if a MiCA-licensed exchange fails?

Article 70 segregation means client crypto-assets are held outside the exchange's bankruptcy estate. In a hypothetical insolvency:

  1. The exchange must maintain records that identify each client's crypto-assets.
  2. An insolvency practitioner is required to return client crypto-assets to clients before settling the exchange's own creditors.
  3. Where segregation has failed (operational error, fraud), clients have a contractual claim against the exchange's estate, ranked according to the national insolvency law of the authorising state.

This is structurally identical to how regulated brokerages handle insolvency under MiFID II. It is not equivalent to bank deposit insurance, but it is a meaningful improvement over the position at an unregulated exchange, where client assets and corporate assets are typically commingled.

What is MiCA passporting and why does it matter to me?

A MiCA authorisation issued by one EEA national regulator is valid in all 30 EEA countries: the 27 EU member states plus Iceland, Liechtenstein, and Norway. This is called "passporting". For you as a user, this means:

  • An exchange authorised by, for example, the MFSA in Malta can legally serve customers in Germany, France, the Netherlands, Poland, and every other EEA country without needing a separate authorisation in each.
  • The home-state regulator (where the authorisation was granted) keeps primary supervision.
  • The host-state regulator (where you live) can take action if local consumer-protection issues arise.
  • You always have a regulator you can complain to in your own country.

What is MiCA NOT designed to protect?

It is important to be specific about MiCA's scope:

  • MiCA does not guarantee the value of any crypto-asset. The price risk of crypto remains entirely your own.
  • MiCA does not protect you from market volatility, smart-contract bugs, or wallet compromise.
  • MiCA does not protect against hacking losses, although Article 70 segregation reduces the systemic exposure.
  • MiCA does not regulate decentralised finance (DeFi) protocols that operate without a clear issuer or CASP.
  • MiCA does not regulate derivatives - these fall under MiFID II if at all.

How does this compare to MiFID II?

MiCA is broadly modelled on MiFID II (the EU regime for investment firms) but is tailored to crypto-asset specifics. Most consumer protections - segregation, complaints handling, conduct rules, capital requirements - are conceptually identical. The main difference is scope: MiFID II covers securities and derivatives; MiCA covers crypto-assets, stablecoins, and crypto-asset service provision.

Sources cited on this page

  1. Regulation (EU) 2023/1114 (MiCA) on EUR-Lex (Articles 64, 65, 67, 70, 71, 72, 79).
  2. ESMA - Markets in Crypto-Assets Regulation overview.
  3. EBA statements on prudential and AML application of MiCA.